Mivek Group (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Physical address
- Company or organization name
- Job title
1.2 Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Access times
- Pages viewed
1.3 Service Information
- Service requests
- Support tickets
- Project requirements
- Communication records
2. How We Use Your Information
Mivek Group may use collected information to provide and maintain services, respond to enquiries, process transactions, improve services and user experience, send service updates, comply with legal obligations, prevent fraud and enhance security.
3. Sharing of Information
We do not sell, rent or trade personal information. We may share information with service providers and partners who assist in delivering services, legal authorities when required by law, business partners with consent, and internal staff on a need-to-know basis. All third parties are expected to protect the information and use it only for the intended purpose.
4. Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure and destruction. These measures may include encryption, secure servers, access controls and regular security reviews.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
6. Your Privacy Rights
Depending on applicable law, you may have the right to access personal information, correct inaccurate information, request deletion, restrict or object to processing, and request data portability. To exercise these rights, contact us using the information below.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic and remember user preferences. You can disable cookies through your browser settings.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.
9. Children’s Privacy
Mivek Group does not knowingly collect personal information from children under the age of 18. If we become aware that we collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
Email: info@mivekgroup.com
Phone: +254 713 974 240
Physical address: Njuri Ncheke Street, Meru, Kenya
Postal address: P.O. BOX 833 - 60200
12. Consent
By using our services, you consent to the terms of this Privacy Policy.